Privacy Policy
Kent Concrete Solutions & Aggregates Limited
Pheasant Farm, West Sheppey Way, Howt Green, Sittingbourne, Kent. ME9 8QT Company number 15492637 – Registered office: Nicholls Transport, Sittingbourne Logistics Park, Sittingbourne, Kent, England, ME10 2FF
We take our responsibility for holding and using your data seriously and are committed to respecting and safeguarding your privacy and the personal data you share with us.
We collect your personal data when you interact with us, such as when you:
- Visit our website
- Purchase our products or services
- Contact us with an enquiry
- Supply goods or services to us
This policy explains what personal data we collect, why and how we use it, your rights regarding it, and how you can update it.
We may update this policy from time to time, so please check back periodically. Where significant changes are made, we will highlight these changes.
Please read this policy carefully. By interacting with us or using our website, you acknowledge that you understand and agree to its terms.
Who are we?
In this policy, ‘we’, ‘us’, or ‘our’ refers to Kent Concrete Solutions & Aggregates Limited, who will be the data controller responsible for holding and using your personal data.
The data we collect about you
Personal data means any information from which an individual can be identified. Examples of the data we collect are listed in the appendix to this policy.
How we use your data
We only process your personal data when we have a legal basis to do so. Most commonly, this is to perform our contract with you or manage our supply chain. Specific uses and their legal bases are detailed in the appendix.
How long we keep it
We retain your data only for as long as necessary for the purposes for which it was collected, including legal and regulatory requirements. Data may be kept longer if necessary for potential claims or litigation. Retention periods are listed in the appendix.
How safe is your personal data?
We have implemented appropriate security measures to protect your data from loss, unauthorised access, or disclosure. Access is restricted to individuals with a business need, all of whom are under confidentiality obligations.
We also maintain an IT Security and Data Incident Response Plan and will notify you and relevant authorities of any data breaches as required by law.
Who will be using it?
We do not sell your data to third parties. We may share your data with trusted service providers or contractors where necessary. These third parties are contractually obligated to protect your data.
For card payments, processing is handled by secure third-party providers. Please contact us if you have questions about payment processing.
Please note that our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
Do we transfer your data outside the UK?
If we transfer data outside the UK, we ensure an adequate level of protection for your data in line with UK data protection law.
How can you update your details?
To update your personal data or inform us of inaccuracies, contact us using the information below.
How do you make a complaint?
If you have concerns about how we handle your data, please contact us. We will investigate and resolve complaints as promptly as possible. You can also contact the Information Commissioner’s Office (ICO) to lodge a formal complaint.
What are your rights?
By law, you have the right to request access to, correction, deletion, or restriction of your personal data. You may also object to its processing. Contact us to make such requests and we will process them per our Data Request Policy.
For questions or concerns, please contact us by email at any of the following: contact@kentconcretesolutions.co.uk
Postal correspondence may be sent to: Kent Concrete Solutions & Aggregates Limited, Pheasant Farm, West Sheppey Way, Howt Green, Sittingbourne, Kent. ME9 8QT